Shipping Policy

Order Dispatch Guidelines

We aim to dispatch all orders within 2 to 3 business days, provided all order details such as image quality, contact information, and delivery address are accurate and complete.

If a product is temporarily out of stock, requires restocking, or if a technical issue occurs, our team will contact you directly. In such cases, dispatch may be delayed based on how quickly we receive your confirmation.

Orders that require clarification or have image-related concerns will go to further level of review and contact you if required. In that case, customers will be notified via SMS or WhatsApp.

Shipping Times

• We aim to deliver the products in 4-10 days
• You will receive the tracking details once the order is dispatched from our premises
• Please contact our team if you didn't receive the tracking details
• The mentioned delivery times may vary depending on the cases

Shipping Issues

When the shipment is defective:

We strongly recommend recording an unboxing video upon receiving your package, ensuring the shipping label is clearly visible. This helps us verify the damage and present necessary evidence to our courier partners for resolution.

Once the video is submitted to our team, we will promptly assess the issue and arrange for a replacement to be sent to you without delay.